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Karuizawa Prince Hotel West, Karuizawa

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From212US$ /night
Check-in
25May2025Select date
Check-out
26May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Karuizawa 1016-87, Karuizawa, Japan, Nagano, 389-0193

Karuizawa Prince Hotel West is a prime resort located in the picturesque surroundings of Karuizawa, Japan. It boasts a charming design that harmoniously blends with its natural environment, making it an attractive destination for relaxation and recreation. The resort is notable for its extensive facilities, including a shopping center and various dining options, showcasing the region's premium produce and culinary traditions.

Location

Karuizawa Prince Hotel West is conveniently located within a 25-minute drive from significant landmarks such as Lake Kumoba and Shiraito Falls. The resort is also only a 70-minute bullet train ride from JR Tokyo Station, and there are bus services to Haneda Airport departing from the hotel's north gate. Surrounding attractions include the Karuizawa Prince Shopping Plaza and several art museums.

Rooms

The resort offers a variety of lodgings, including cottages, twin rooms, and junior suite rooms capable of accommodating up to 8 guests. All rooms are equipped with amenities such as a flat-screen TV, safety deposit box, and electric kettle with green tea bags, providing comfort and convenience. Additionally, guests can enjoy soothing views of the surrounding gardens and mountains from select rooms.

Eat & Drink

This resort features multiple onsite restaurants, including the Tohri Chinese Restaurant and Karamatsu Japanese Restaurant. Guests can indulge in a range of cuisines including Japanese and Western buffet-style meals, as well as signature dishes showcasing local produce, such as sushi, sukiyaki, and shabu shabu with the exceptional Shinsyu premium wagyu beef.

Leisure & Business

The resort offers a variety of recreational activities, such as skiing, snowboarding, and playing tennis. Additionally, guests can enjoy a bowling alley, golf courses, and other entertainment options. Winter sports enthusiasts will find the onsite ski slopes particularly appealing during the colder months, while summer activities like horse riding are also available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Twin Room
Max:
2 persons
39 m² 
Bed options:
2 Single beds
Garden view
Shower
Heating
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Cottage
Max:
2 persons
52 m² 
Bed options:
4 Single beds
Garden view
Shower
Heating
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Cottage
Max:
2 persons
52 m² 
Bed options:
4 Single beds
Garden view
Shower
Heating
Check Prices
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Getting around

Explore available ways to reach your dream destination

City Center
Karuizawa 2.1 mi
Airports
Matsumoto (MMJ) 56.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Baggage storage
  • Ski to door
  • Ski storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness center
  • Ski school
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Housekeeping
  • Car rental
  • Ski equipment rental
  • Laundry
  • Ski pass vendor

Dining

  • Restaurant

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Baby stroller
  • Children's buffet
  • Kids club

Spa & Leisure

  • Garden area
  • Sauna
  • Massage
  • Open-air bath
  • Public Bath

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Sitting area

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Karuizawa 1016-87, Karuizawa, Japan, Nagano, 389-0193
Map view
Karuizawa 1016-87, Karuizawa, Japan, Nagano, 389-0193
Nearby
Mall
Karuizawa prince shopping plaza
1800 ft
1178
Yagasaki Chapel
1800 ft
Restaurants
Chinese Restaurant Tohri
3300 ft
Karuizawa Karuizawa Prince Hotel West
Karamatsu
3300 ft
Karuizawa Karuizawa Prince Hotel West
Pizza la Express Karuizawa
3700 ft
1074-5 Karuizawa
Shinshu Sobadokoro Kirisato
4400 ft
1075-20 Karuizawa
Mikado Coffee Karuizawa Prince Shopping Plaza
4200 ft
1178-232 Karuizawa
Premium Pota Pasta Cafe Resort
5100 ft
Karuizawa Karuizawa Prince Shopping Plaza
Onzoshi Kiyayosuan Karuizawa
4300 ft
Karuizawa Karuizawa Prince Shopping Plaza

Reviews and Ratings

Feedback from previous guests about their experience
82%
liked the resort and would come back again
Great location
Friendly staff
Dated rooms
Limited dining options
8.2/10
Great
Rooms
6.7
Location
9.4
Service
7.1
Dining
5.7
Guest reviews
8.2/10
based on 30 reviews
8.4
8.4/10 based on 2637 reviews
Nicholas
United Kingdom, January  2025
7.8/10

The hotel had a great location, being so convenient with transportation available to get anywhere you needed. The staff were super friendly and helpful, which made the stay more enjoyable. On the downside, the rooms were quite ordinary and showing their age, and the dining options could use a bit more variety in the breakfast department. Overall, it was a decent place to stay for the price, but there's definitely room for improvement.

Rooms
6.0
The rooms were quite ordinary and a bit old, but there was a nice big picture window offering a great view.
Service
9.0
The staff were super friendly and helpful, making my experience pleasant.
Location
10.0
The location is amazing, so convenient with transportation provided to just about anywhere you need.
Dining
7.0
The dining experience was fine, but it could have used more 'no meat' hot meal options.
Facilities
7.0
While I enjoyed my stay, the facilities felt a bit dated and could use modernization.
Sawyer
United Kingdom, January  2025
6.6/10

I had a mixed experience at this hotel. On the bright side, the location is fantastic with easy access to the ski field and a lovely shopping mall right next door. The rooms are spacious and offer a beautiful view of the autumn colors, but I found the air conditioning hard to control, which made things a bit uncomfortable at times. The service was professional but lacked warmth, and I felt the dining options were overpriced for the quality offered.

Rooms
7.0
The rooms were spacious and provided a stunning view of the autumn colors. However, I had trouble controlling the air conditioning, which was a bit frustrating.
Service
6.0
The service was helpful, but the staff seemed a little overwhelmed and not very fluent in English, which made communication difficult.
Location
9.0
The location was excellent, right next to a beautiful forest and close to the ski field and shopping mall. I loved that I didn't have to wait for shuttles.
Dining
5.0
I found the dining to be overpriced for the quality and variety. There should be more western options like sausages or pastries.
Facilities
6.0
The facilities were decent, but the hot spring area was small and not very convenient.
Robert
United States of America, January  2025
7.4/10

This hotel boasts a fantastic location, just a short distance from the Karuizawa Shinkansen station, making travel to Tokyo super easy. The staff is friendly and provides great assistance. However, the rooms could use some modernization, and the dining options need more variety, especially for breakfast. Overall, it was a good experience, but there are definitely areas for improvement.

Rooms
6.0
The rooms are quite dated and lack air-conditioning, which was a bit uncomfortable. However, they were spacious and provided a breathtaking view that words can't describe.
Service
8.0
The service here was generally helpful and polite. The staff was attentive and went out of their way to ensure we made our train on time.
Location
9.0
The hotel is in an amazing location, right next to the Shinkansen station, making it super convenient for travel. Plus, it’s centrally located to explore the area without needing to wait for shuttles.
Dining
7.0
Dining was decent with good quality food, but I wish there were more Western breakfast options like sausages and pastries.
Facilities
6.0
The hotel offers some good amenities, but there's definitely room for enhancement in modernizing the facilities.
Great location
Dated rooms
Andrew
United States of America, January  2025
8.0/10

I had a wonderful stay at this hotel, thanks to its great location near shopping and dining options. The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. However, the dining options, especially for breakfast, could use a bit more variety. Overall, it’s a solid choice for anyone looking for value for money.

Rooms
8.0
The rooms were clean and comfortable, making for a pleasant stay.
Service
9.0
The staff was friendly and always ready to assist, which made a great impression.
Location
9.0
The hotel is conveniently located close to shopping malls and dining, which is a major plus.
Dining
6.0
While the breakfast was okay, I felt there could have been more options, especially for those who avoid meat.
Facilities
7.0
The hotel facilities were quite nice, though I didn’t get a chance to use all of them.
Harry
United States of America, December  2024
7.8/10

The hotel boasts a great location right by the outlet mall and is conveniently close to the Shinkansen station, making traveling a breeze. The service was exceptionally helpful, ensuring we made our train on time. However, the rooms felt a bit cramped, especially since the twin beds were combined, and the dining options could be improved. Overall, it's a good place for value and accessibility but might need some upgrades in the room space and dining variety.

Rooms
7.0
The rooms felt a bit cramped after combining the twin beds, but they were clean and tidy.
Service
9.0
The staff was very helpful and professional, making sure we got to the train station and assisted with dinner reservations.
Location
10.0
The location is perfect, right next to the outlet mall and the Shinkansen station, which made getting around super easy.
Dining
6.0
The dining options were decent, but I wish there were more vegetarian hot meal options available.
Facilities
7.0
The hotel had nice facilities, but nothing too extraordinary stood out.
Jonathan
United Kingdom, October  2024
7.0/10

My stay at the hotel had its ups and downs. The location is incredible, making it convenient to access ski facilities and shopping. While the rooms were spacious, they came without air conditioning, which made it quite uncomfortable in the humid heat. The staff were friendly and helpful, but the dining options were not great and could use improvement. Overall, it's a decent choice if you prioritize location over some amenities.

Rooms
6.0
The rooms were spacious but lacked air conditioning, which made them hot and humid during my stay.
Service
7.0
The staff were friendly and helpful, although there were some language barriers during check-in.
Location
10.0
The hotel's location is amazing and so convenient with shuttle services to ski facilities and shopping.
Dining
5.0
The dining experience was underwhelming; it could have offered more substantial meal options.
Facilities
7.0
The hotel had good facilities, but they could enhance the dining options to improve the overall experience.
Olivia
United Kingdom, October  2024
7.6/10

I had a pleasant stay overall at the hotel. The location was fantastic, with easy access to the station and nearby shopping outlets. The staff were friendly and helpful, which made for a welcoming atmosphere. However, I found the dining options to be lacking in variety, especially for breakfast. The overall experience felt like it could use a bit more attention to detail considering the price.

Rooms
7.0
The rooms were tidy, but I wish they were a bit more modern and equipped with better amenities.
Service
8.0
The service was warm and friendly, even if there were some language barriers. They were responsive to my needs despite that.
Location
9.0
The location was absolutely convenient with a short walk to the station and outlets, plus there was a hotel shuttle service that made getting around a breeze.
Dining
5.0
Dining was one of the weaker points; I felt like the breakfast options were quite limited and could benefit from more variety.
Facilities
6.0
Facilities were decent, but there were some areas in need of renovation to enhance guest experience.
Walter
United States of America, October  2024
8.6/10

I had a decent stay at this hotel. The location is amazing and super convenient for getting around, and the service was excellent as they helped with our dinner reservations and more. However, the room was quite ordinary and got a bit warm since only part of the window could open. Overall, it's a good option but not perfect.

Rooms
7.0
The room was quite ordinary but had a big picture window, although I found it a bit too warm since only the top could be opened.
Service
9.0
The service was excellent. The staff took care of our dinner reservations and provided other assistance like car hire and housekeeping.
Location
10.0
The location is fantastic and so convenient, with transportation provided by the hotel to almost everywhere we needed. It was great to have the shopping outlets so close by.
Dining
8.0
Dining was nice with a great variety of options, though I wish there were more hot meal choices without meat.
Facilities
8.0
The hotel had nice facilities, including a shuttle service that made getting around easy.
Christian
United Kingdom, October  2024
6.8/10

I had a really nice stay at this hotel, which had a fantastic location, being so close to the ski fields and a shopping mall. The room was decent, featuring a large picture window overlooking a beautiful park. However, I found the dining options a bit average, and the service could use some improvement as the staff wasn't always fluent in English. All in all, it’s a good value for money, especially for anyone looking to hit the slopes.

Rooms
7.0
The room was quite ordinary but featured a big picture window that provided a lovely view of the surrounding park, perfect for two people.
Service
6.0
The service was friendly enough, but I noticed that not all staff were fluent in English, which made communication a bit tricky at times.
Location
9.0
The hotel has an excellent location, being very close to the ski fields and shopping mall, plus it's convenient to catch the shuttle bus anywhere around the resort.
Dining
5.0
The dining experience was average, with some nice views, but I was hoping for a bit more variety in the food options.
Facilities
7.0
Facilities were decent, although I didn’t get a chance to explore everything available.
Marvin
United States of America, October  2024
6.8/10

I had a good stay at this hotel. It's conveniently located, with a hotel shuttle that makes getting around easy, especially to the nearby shopping outlets and ski fields. The rooms were okay but a bit cramped for larger groups, and the dining options were somewhat lacking. The staff was friendly and responsive, which was a plus.

Rooms
6.0
The rooms were okay but quite small, especially if you're traveling with more than four people. It could feel a bit cramped at times.
Service
8.0
The service was generally good, especially the shuttle service which was prompt and helpful. The staff responded quickly to our requests.
Location
9.0
The location is excellent. It's close to the ski field and has a great hotel shuttle to shopping malls and a massive outlet nearby.
Dining
5.0
The dining options in the hotel were quite limited. It was decent, but I wished there were more Western breakfast choices like bacon and sausages.
Facilities
6.0
Facilities are decent, but nothing too extravagant. The hot spring area was small and not very convenient.
Henry
United States of America, September  2024
6.4/10

I stayed at this hotel and found it to be in a convenient location close to ski rentals and shopping outlets. The rooms were clean but a bit cramped, and the service was another story—sometimes friendly and helpful, other times rude and unresponsive. The dining wasn't great either, as the options fell short of my expectations. Overall, it was an okay experience, but there are definitely areas for improvement.

Rooms
7.0
The rooms were clean, but there wasn't enough space for comfort.
Service
5.0
Service was hit or miss; some staff were friendly, while others had a rude attitude.
Location
9.0
The hotel is conveniently located near ski rentals and a massive shopping outlet.
Dining
5.0
Dining options could be better; I found the meals underwhelming and not worth the cost.
Facilities
6.0
Facilities were okay, but nothing stood out as exceptional.
Jonathan
United States of America, September  2024
6.2/10

The hotel has a superb location, right near the ski chair lifts and outlet mall, making it super convenient. The rooms were fairly ordinary; while they had a big window, they got a bit too warm, and I had to walk a long way to get to the elevator. The service was okay, but the staff weren't very fluent in English, which made communication a bit tricky at times.

Rooms
6.0
The rooms were quite ordinary, with a big picture window that could only open partially, making it too warm for the weather.
Service
5.0
The service was decent, but the staff were not as fluent in English compared to other places I've stayed.
Location
9.0
The location was superb, being very close to the ski chair lifts and the shopping outlet, which made everything easily accessible.
Dining
6.0
Dining was okay; they offered nice views, but the food was nothing special overall.
Facilities
5.0
The facilities were quite basic, and I was surprised to find there was no gym available.
Felix
United States of America, September  2024
7.2/10

The hotel is nestled in a huge park, offering tranquility and a beautiful natural backdrop. The rooms are spacious, making it a comfortable stay. I loved how close it was to the ski area and shopping mall, but the dining options were somewhat lacking and overpriced. Overall, it’s a great location but could improve on food variety.

Rooms
9.0
The rooms were quite big, clean, and comfortable, living up to the spaciousness I expected.
Service
7.0
The service was a bit overwhelmed at times, but they managed to get us a room upon our 1pm arrival and assisted me quickly with my golf tee-time.
Location
10.0
The location is excellent, being central to the ski fields and shopping malls, plus it’s only a short walk from the Karuizawa Shinkansen station.
Dining
5.0
Dining was quite disappointing; the options were limited, and the prices felt way too high for what we got.
Facilities
6.0
The facilities were decent but could use some enhancement, especially in terms of dining.
Naomi
United Kingdom, August  2024
6.2/10

I had a mixed experience at this hotel. The location is fantastic, just a stone's throw from the ski fields and a shopping mall, making it really convenient. The cottage I stayed in had a lovely view of the lake and a spacious dining area, but the rooms felt quite outdated and lacked air conditioning, which made it uncomfortably humid. The service was okay but could use some warmth, especially when I asked for help. Overall, it was decent for the price, given the location, but improvements are definitely needed in some areas.

Rooms
5.0
The cottage had a beautiful veranda overlooking the lake and an eight-seater dining table, which was nice, but the interiors seemed to be stuck in time and the lack of air conditioning made it quite hot and humid.
Service
6.0
The service was a bit lukewarm; I had to chase for assistance, though the staff was helpful when it came to getting me to the train station on time.
Location
9.0
The hotel's location is excellent, just a short walk to the ski field and close to a shopping mall with a shuttle bus service, which was super convenient.
Dining
5.0
Dining was okay but nothing special, and I felt it was overpriced for the quality and variety of the food offered.
Facilities
6.0
The facilities seemed basic and could use an upgrade, especially considering the charm of the location and potential.
Christopher
United Kingdom, August  2024
6.4/10

The hotel had a lovely location, perfect for ski enthusiasts, as it was close to the ski areas and train station. The view from my room was fantastic, but the room itself was quite dated and lacked air conditioning, which made it less cozy than I'd hoped. While the service was a bit slow and not very personable, the dining options were decent, though I wished for more variety. Overall, it was a reasonable value for money, but there are definitely areas for improvement.

Rooms
6.0
The room had a great view, but it was quite dated and lacked air conditioning, making it not the coziest.
Service
5.0
The service felt quite robotic and slow at times; it took almost 10 minutes just to check my passport and booking info.
Location
10.0
The location was perfect, just a short walk back to the cottage and close to ski rental areas.
Dining
7.0
Dining was okay with a nice variety, but it could definitely use more western options like sausages and pastries.
Facilities
5.0
The facilities felt basic; there was no gym and everything seemed a bit old.
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26May2025Select date
Rooms and Guests2 Guests, 1 Room